Returns Policy | MarketPlace NG

How to Return an Item

1

Initiate Return

Go to My Orders and select the item

2

Pack Item

Include all original packaging

3

Ship Back

Use provided return label

4

Get Refund

Refund in 3-5 business days

Return Eligibility

Items must be unused and in original condition
All original tags and packaging included
Return initiated within 7 days of delivery

Non-Returnable Items

Perishable goods (food, flowers)
Personal care items (opened cosmetics)
Custom-made or personalized items
Digital products and gift cards