Privacy Policy

1. Introduction

Welcome to NairaBuy.ng. We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding your information.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and state of residence
• Order Information: Products purchased, delivery address, and payment details
• Seller Information: Store name, description, and bank account details for payouts
• Automatically Collected: IP address, device type, browser, and site usage data

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate with you about your account and orders
• Process payments and payouts via Paystack
• Improve our platform and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing

We share information only with:

• Sellers: Your name, phone, and delivery address — so they can fulfil your order
• Paystack: To process payments securely
• Delivery partners: To deliver your order
• Legal authorities: When required by law

We never sell your personal data to third parties.

5. Data Security

We use industry-standard encryption and security measures to protect your personal information. All payments are processed through PCI-compliant providers (Paystack). Your password is encrypted and never stored in plain text.

6. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Opt out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at privacy@nairabuy.ng.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are retained for 7 years for legal and tax purposes.

9. Children's Privacy

NairaBuy.ng is not intended for children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or a notice on the platform.

11. Contact Us

Questions about this policy? Contact us:

• Email: privacy@nairabuy.ng
• Phone: 0911 911 0314
• Location: Port Harcourt, Rivers State, Nigeria