Frequently Asked Questions

How do I track my order?
Go to "My Orders" in your account dashboard. Click on any order to see real-time tracking updates. You'll also receive email notifications when your order status changes.
Can I cancel my order?
Orders can be cancelled within 1 hour of placement if the seller hasn't processed it yet. After that, contact the seller or our support team.
What payment methods are accepted?
We accept all major debit/credit cards (Visa, Mastercard, Verve), bank transfers, USSD, and Paystack. All payments are secure and encrypted.
How long does delivery take?
Standard delivery takes 3-5 business days across Nigeria. Express delivery (1-2 days) is available in major cities.
What is your return policy?
We offer a 7-day return policy for most items. Items must be unused and in original packaging. Some items like perishables cannot be returned.
How do I become a seller?
Register as a seller, complete your store profile, and start listing products. It's free to join!

Still Need Help?

Our support team is available 24/7

Contact Support